About Us

Our Name

The name 4D derives from life's 3 dimensional reality, we belief the 4th dimension will be experienced throughout any service interaction, you might have with us, 4D-Logistics.

Our People

Our team of highly trained professionals will give you export advice and service on all maters relating to your importing and exporting needs. Our Business is Your Business

We dedicate experienced staff to handle our client's work and this in turn allows for the development of trust and confidence between our company and personnel of the respective organizations we deal with. This type of arrangement contributes to a meaningful liaison and virtually eradicates the possibility of any problems being experienced due to a breakdown in the channels of communication

4D-Logistics realised the importance of training people in this unique field of international trading, therefore have collaborated with an Export and Import Training School, who has 25 years experience with the freight industry and has already successfully trained and placed scores of previous disadvantage groups in this field.

Corporate Strategy

Our strategy is to focus on private and public sectors providing customer tailored services that add value. Understanding our customer's value proposition through the formation of strategic partnerships with our clients that will lead to long-term relationships and providing custom-built solutions to each customer in an effective and efficient manner.

While retaining and growing the client base is important, maintaining a competitive edge will be key to our success. As such, 4D-Logistics plans to:

Expand existing client base, thus having 4D-Logistics as a national footprint.
Deploy latest technology to assist as an imperative business tool.
Establish sub-businesses, i.e. warehouse handling, transporting and distribution services.
Develop supply chain strategies.
Assist in the development of supply chain planning, system integration, channel designing and management.
Develop joint ventures and/or pursue suitable acquisitions.
Operate and handle group-age and break bulk cargo.
Advance the Victory platform to facilitate greater online functionality, specifically for clients

"Value-Led"

Being "value-led" is the heart of 4D-Logistics's drive for success. Some of the company's principal values - ensuring that we add value, keeping commitments made, making sure everyone wins, valuing and respecting others, doing it the safe way and ethically - have built our company's growing reputation.

Approach

4D-Logistics aims to become the leading Fourth Party Logistics (4PL) company, Our objective is to provide the highest level of services in the most effective manner. To this end the company has highly skilled, trained staff operating a flexible approach to assignments. We have constant onsite supervision and frequent managerial visits resulting in what we believe is a service of the highest standard. Utilising the strong relationships established over the years, we will deliver unique applications for unique needs. Our strategy includes a strong training program to assist previously disadvantaged individuals who wish to pursue a career in this field. Our customers tell us that it's our quality-based, results-oriented approach that continues to set 4D-Logistics apart from the competition. The core of our success is the blend of quality people, industry-leading training, and dedication to customer service.

Strategic Alliances

4D-Logistics has established, and will seek to establish additional strategic alliances with other companies that offer complimentary services. These additional channels will help to complement the opportunities that will arise. Recognising the uniqueness of different clients we have aligned ourselves with strategic partners. This is done to harness the strengths of the players in the respective service provision industries, to bring to the client a premier package of excellent service.

Corporate Governance

The company has always demonstrated a strong commitment to high standards of corporate governance. We have committed to a policy of transparency and accountability and find ourselves similarly constrained by adherence to the King II Report on Corporate Governance and its principles. Strong emphasis is placed on the adherence to legislative parameters, which govern the behaviour of both the enterprise and its board. Corporate governance is an essential element in our goals of achieving the highest standards and maintaining a degree of responsibility for companies and their directors and employees.

Social Responsibility

We at 4D-Logistics are totally committed to the principles of sustainable development and constantly seek to balance economic, environmental and social responsibilities. We aim to enhance the socio-economic development of our country. Our initiatives include sponsorship to organisations that support previously disadvantaged individuals. In addition we do consider worthy causes such as HIV/AIDs as this does have a direct impact on the socio-economic growth of our country.

Code of Best Practice

4D-Logistics intends to operate by strict guidelines that will ensure acceptable standards of conduct and set uniform standards of service for consumers
To uphold quality, respect, professionalism, honesty, trust, receptiveness, excellence, commitment to client satisfaction and compliance
To promote harmonious interaction and relationship amongst our clients, our strategic partners and our organisation.

Our Commitment

Treat customers with respect and dignity
Display utmost courtesy and care throughout our relationship with our customers and partners alike.
Endeavour to communicate with customers at all levels as is practicable and possible
Deal with complaints and concerns in a professional and expedient manner as effortlessly and efficiently as possible.
Ensure that all complaints received are recorded appropriately and resolved in a courteous, efficient and fair manner
Timeously communicate to our clients all relevant information pertaining to their business with us.

Integrity and Safety

Adopt preventative security measures to avoid loss of parcels and items in our care.
Be accountable and take responsibility for loss or damages in the event of our negligence.
Make clients aware of the various products and services offered that may be beneficial to them, such as the registering of mail and adequate insurance cover for valuable goods
Advise clients that parcels, particularly of a fragile nature, is adequately packaged to protect the integrity of the goods
Take the necessary precautions to ensure the privacy and integrity of items of a confidential nature.